Fort Bragg Finance Soldier Support Center

The Fort Bragg Finance Soldier Support Center (SSC) is the primary resource for financial services and support for Soldiers, retirees, and family members stationed at Fort Bragg, North Carolina. The SSC plays a crucial role in ensuring that personnel receive timely and accurate pay, allowances, and entitlements, enabling them to focus on their mission without financial worries.

Located within the Soldier Support Center complex, the Finance SSC consolidates various financial service operations to provide a one-stop shop for most finance-related needs. This consolidation streamlines the process for Soldiers, reducing the time and effort required to resolve financial issues. The SSC handles a wide range of services, including:

• Pay Inquiries and Adjustments: Addressing questions and discrepancies related to basic pay, special pays, and allowances. This includes resolving issues related to missed payments, incorrect amounts, and changes in pay status.
• Travel Voucher Processing: Assisting Soldiers with filing and processing travel vouchers for official duty travel, ensuring they are reimbursed for authorized expenses in a timely manner.
• Debt Management: Providing guidance and assistance with debt management issues, including resolving debts owed to the government, setting up repayment plans, and offering financial counseling.
• Garnishment and Allotment Processing: Handling legal garnishments and voluntary allotments, ensuring accurate deductions are made from paychecks and distributed appropriately.
• Thrift Savings Plan (TSP) Support: Offering information and assistance regarding the Thrift Savings Plan, including enrollment, contribution changes, and withdrawal options.
• Casualty Assistance: Providing financial support and assistance to families of deceased Soldiers, including processing death gratuity payments and survivor benefits.

The Fort Bragg Finance SSC is staffed by highly trained military and civilian financial professionals who are dedicated to providing excellent customer service. They strive to resolve issues quickly and efficiently, ensuring that Soldiers receive the financial support they need. The SSC also leverages technology to improve service delivery, offering online resources and self-service options to Soldiers whenever possible. This includes access to online pay stubs, travel voucher submission portals, and frequently asked questions.

To further enhance financial readiness, the SSC collaborates with other organizations on Fort Bragg to offer financial literacy training and counseling services. These programs are designed to equip Soldiers and their families with the knowledge and skills necessary to manage their finances effectively, avoid debt, and achieve their financial goals. This proactive approach aims to prevent financial problems before they arise, contributing to the overall well-being and readiness of the Fort Bragg community.

The Fort Bragg Finance Soldier Support Center is committed to providing comprehensive and reliable financial services to the Soldiers, retirees, and family members who serve our nation. By ensuring accurate and timely pay, allowances, and entitlements, the SSC plays a critical role in supporting the readiness and well-being of the Fort Bragg community.