Fireside Auto Finance Phone Number: Getting in Touch

Finding the correct phone number for Fireside Auto Finance can depend on the specific reason you need to contact them. This article aims to provide you with the most likely phone numbers and helpful information to ensure you connect with the right department efficiently.

General Inquiries and Customer Service

While Fireside Auto Finance may not widely advertise a single, universal customer service phone number, the best approach for general inquiries is often to visit their website first. Many routine questions can be answered through their online FAQs or help sections. You may also find a "Contact Us" page with an email address or a form to submit your questions. Some users have reported success calling their main corporate line and being routed to the appropriate department. Due to varying reports and potential changes, verifying this number directly on their official website is advisable. Search online for "Fireside Auto Finance Contact Us" to locate the most up-to-date contact information.

For Existing Customers and Loan Servicing

If you are a current Fireside Auto Finance customer with questions about your loan, payments, or account management, the phone number you need is likely listed on your loan documents or monthly statements. Carefully review these documents as they usually contain the most direct line to customer service representatives specifically trained to handle loan-related issues. The website’s customer portal, if available, may also list a dedicated customer service number. It's crucial to have your account number ready when you call to expedite the process.

Collections and Repossession

If your inquiry relates to collections or the potential repossession of your vehicle, you'll need to contact the collections department directly. This number is usually, but not always, distinct from the general customer service line. Again, checking your loan documents or attempting to access your account information online is the recommended first step to finding this specific contact number. Ignoring notices or attempts to contact you regarding collections can lead to more serious consequences, so prompt communication is essential.

Dealer Inquiries

If you are a car dealer interested in partnering with Fireside Auto Finance, there will be a different process for you to gain assistance. There will likely be a specific number for dealer support which is not available for general customers. This information can usually be found within a dealer portal or by contacting the company's partnership department directly.

Important Tips When Calling

When you call Fireside Auto Finance, have your account number and any relevant information readily available. This will help the customer service representative assist you more quickly and efficiently. Be prepared to provide verification information to confirm your identity and protect your account. Take notes during the call, including the representative's name, the date and time of the call, and a summary of the discussion. This documentation can be helpful if you need to follow up later.